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Welcome to APs Hub — your online support platform for psychology graduates pursuing a career in Clinical Psychology. Below, you’ll find answers to common questions about our services, bookings, payments, and policies. If your question isn’t listed, feel free to email us at contact@apshub.co.uk.

 

About Our Services

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Who is APs Hub for?

We support psychology graduates at all stages of their journey toward becoming Clinical Psychologists — whether you're applying for Assistant Psychologist (AP) roles, preparing for the DClinPsy, or exploring your next step.

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Are these clinical services or therapy?

No. All services are strictly non-clinical and focused on education and professional development.

Who delivers the services?

Our services are delivered by qualified and trainee Clinical Psychologists working independently as associates with APs Hub.

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Bookings and Packages

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Your plan includes access to all video content and live services (such as mentoring, mock interviews, and application reviews) for 6 months from the date of purchase.

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We recommend booking your sessions earlier during your access period to ensure you secure your preferred time slots.

 

How do I use my session credits?
 

Some packages include multiple session credits (e.g. 1x CP Mentoring + 1x Mock Interview). You’re expected to use each credit as described. If you use both for the same service (e.g. 2x interviews), we may cancel or reassign incorrectly booked sessions. Please check your package details or ask us before booking.

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How do I book a session?

After purchasing a product or package, you'll gain access to our Zoom-based booking system. You’ll receive email confirmations and reminders for all sessions.

 

Application Reviews

 

How do I submit my application for review?
 

After purchase, you’ll gain access to a secure Members Area where you can upload your application form for review. Detailed instructions will be provided on the relevant page once your plan is active.

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When will I get feedback?

You’ll receive written feedback within 10 working days of submission.

 

Payment and Refunds

 

Do I pay when I book?
 

All services are prepaid through our online shop at the time of purchase. You’ll then be granted access to the relevant booking services.

 

Can I get a refund?
 

Refunds are available only if a session is cancelled more than 48 hours in advance. Refunds are not issued for no-shows or late cancellations, unless you provide documentation of a serious emergency.

 

What counts as an emergency?
 

Valid emergencies include:

• Hospitalisation or medical emergency (with a doctor's note)

• Bereavement (immediate family)

• Serious accident or crisis

 

Privacy and Legal

 

Is my personal information protected?
 

Yes. We comply fully with UK GDPR. Your data is stored securely and only accessed by authorised team members. Read our full Privacy Policy.

 

Do you use cookies?
 

Yes. Our site uses cookies to improve your experience and support analytics and marketing. You can control your cookie settings via our banner or Cookie Policy.

 

Still Have Questions?

 

We're here to help.
 

Contact us at contact@apshub.co.uk and we’ll get back to you within 2 working days.

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